The Customer Experience and Support team at ECi Software Solutions is dedicated to ensuring that clients receive exceptional service and support throughout their journey. This team proactively manages customer relationships, addresses product-related inquiries, and implements strategies to enhance user satisfaction, ultimately driving customer success and loyalty in a competitive marketplace. Through collaboration, training, and streamlined communication, they aim to provide tailored solutions that meet the unique needs of small and medium-sized businesses.
Alicia Ellis
Customer Marketing Manager
Allen Beavers
Product Support Specialist Tea...
Ben Carlson
Manager Of Professional Servic...
Chris Clement
Sr. Manager, Product Support |...
Chris Coyne
Global Customer Marketing Mana...
Jeremy Jackson
VP Global Customer Success
Lance Terrell
Support Manager
Matt Poskocil
Product Support Team Lead
Rianne Heesen
Global Customer Marketing Mana...
Todd McGinnis
Senior Manager Technology & Al...
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