Cheryl Dias

Cheryl Dias is a seasoned professional with extensive experience in technical support, content creation, and product management. Currently serving in Developer Relations at ecobee since July 2018, Cheryl has focused on creating internal troubleshooting guides and customer-facing articles to enhance user experience and efficiency. Previous roles include Quality Assurance Lead at Swift Medical, where efficiency and reporting improved by 80%, and Product Manager at 411.ca, overseeing the launch of a contractor marketplace app. Cheryl has a robust background in project coordination and quality assurance from various other positions, complemented by a Bachelor of Applied Science in Management Engineering from the University of Waterloo.