Jihan A. is a Platform Engineer at Ecolab, having joined the company in December 2019, and previously held roles as an IT Operations Analyst and IT Business Process Analyst. Responsibilities include managing and architecting the Power BI platform, overseeing capacity creation, deployment pipelines, data connections, user access provisioning, and dashboard performance optimization. Jihan A. also designed reporting processes, facilitated data collection, and documented complex business requirements while supporting global infrastructure and critical business applications. Prior to Ecolab, Jihan A. worked as a Technical Specialist at Apple from May 2017 to December 2019. Jihan A. holds a Bachelor of Applied Science in Business Administration and Management Information Systems from Metro State University, completed in May 2019.
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