John Gamble is an accomplished executive with extensive experience in customer service and operational excellence across multiple industries. Currently serving as Vice President for Europe, India, the Middle East, and Africa Customer Service at Ecolab since June 2012, John has successfully transformed the European customer service strategy to enhance customer loyalty and satisfaction through digital innovation and automation. Prior to Ecolab, John held leadership roles at UTC Fire & Security and Otis, focusing on developing customer-centric cultures and strategic service initiatives. John possesses advanced degrees, including an MBA from Alliance Manchester Business School and an MSc from Liverpool John Moores University, complemented by a BSc in Physics from the University of Liverpool.
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