carl tharps

Carl Tharps possesses extensive experience in customer service and sales, having worked in various roles across multiple companies. At Aegis Communications, Carl managed a high call volume for the AT&T campaign, demonstrating strong skills in customer assistance and earning awards for performance. Carl also served as a Collections Agent at Southwestern Credit Systems and later held managerial positions at Tri-universal Marketing and ManpowerGroup, focusing on customer service and sales management. Notably, Carl implemented a successful customer care training program that improved resolution rates at Shendoah Valley Westminster Canterbury. Additionally, Carl's entrepreneurial skills are showcased through ownership of Harlem Beach Inc., and a solid educational background includes a diploma from North Hollywood High School and an Associate of Arts degree from Los Angeles Pierce College.