Karen Burgess

Karen Burgess is an accomplished professional with extensive experience in sales, service, and business optimization within the energy sector. Currently serving as the Director of Domestic Sales and Service at Ecotricity since January 2021, Karen has previously held significant roles at Tonik Energy, where responsibilities included leading business transformation initiatives and enhancing customer experience as a member of the Senior Leadership Team. Karen's expertise spans operational excellence, change management, and process improvement, demonstrated through roles at Countrywide Estate Agents and E.ON UK. With a BTEC National Diploma in Sports Science from Leicester Southfields College, Karen utilizes a strong analytical approach to drive business growth and efficiency.