Shaleena Brown

Shaleena Brown is an experienced professional with a strong background in sales, customer service, and team leadership. Currently serving as the SME Sales Team Manager and Direct Sales Team Leader at Ecotricity since March 2024, Shaleena previously held multiple roles at British Gas Business, including Complaints Team Leader, where a 30% reduction in open complaints was achieved within five months, and Customer Relationship Manager, focused on delivering exceptional client service. Earlier career experiences include Personal Assistant at SBG Sports Consultants, Customer Service Advisor at Barclays, Brand Ambassador for Sony at Infinite Group, and Customer Service Supervisor at Mothercare LTD. Shaleena holds a BSc (Hons) in Sociology from London Metropolitan University, completed in 2012.