Çiğdem Özer Yılmaz

Çiğdem Özer Yılmaz is a seasoned project management and IT governance professional with extensive experience in leading digital transformation initiatives and managing high-stakes projects. Currently serving as PMO and IT Governance Manager at Eczacibasi Bilisim, Çiğdem has been recognized with an IDC Award for developing an integrated IT governance system that significantly improved decision-making for over 110 stakeholders. Previous roles include Expert Project Manager at Aselsan, where Çiğdem oversaw critical defense and technology projects, and Customer Experience Senior Specialist at Türk Telekom, enhancing customer journeys for a user base of over 20 million. Çiğdem holds a Master of Science in Industrial Engineering from Istanbul Technical University, alongside Bachelor's degrees in Engenharia Electrotécnica from Universidade Nova de Lisboa and Electrical and Electronics Engineering from Hacettepe University.