edara
Rafeeq Sakkaria is a seasoned professional in data center operations and network engineering, currently serving as Team Lead/Manager for Data Center Colocation Operations at EITC - du since June 2021, where responsibilities include managing client relationships and ensuring service delivery in accordance with SLAs. Prior to this role, Rafeeq held the position of Lead Data Center Engineer at Hayat Communications from March 2015 to June 2021, focusing on troubleshooting and team management. Previous experiences include roles at CNS Middle East as a Network Engineer from January 2011 to March 2015, where fault troubleshooting in IP Network was key, and as a Network Engineer at IBM from June 2009 to May 2010, providing second-level support for network infrastructure. Rafeeq holds a Master of Computer Applications degree from Anna University Chennai, completed in 2006.
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edara
Delivering great customer experiences is at the heart of what we do. We do this by creating meaningful connections between brands and their customers, by providing the right people who seamlessly integrate into our clientsâ organisations to deliver great experiences.