EDCi is an information technology company specializing in cloud, data center, and wireless services.

Information Technology

Telecommunications

EDCi

EDCi's headquarters in Appleton, WI, United States

Glenn Higgins

Dan Suda

The Customer Care team at EDCi focuses on managing and enhancing customer relationships by providing top-notch support and consultation. They handle project management, oversee operations, and drive sales initiatives to ensure clients receive efficient and effective IT solutions, particularly in cloud, data center, and wireless services.

Customer Care

The Engineering team at EDCi is responsible for designing, implementing, and supporting comprehensive IT solutions involving cloud services, data centers, and wireless technologies. The team tackles complex technical challenges, drives innovation, and ensures seamless integration across various IT infrastructures to meet client needs. With expertise spanning systems engineering, software development, network engineering, and cloud architecture, they provide tailored solutions to enhance operational efficiency and technological capabilities for diverse organizations.

Engineering

This department designs, implements, and maintains cloud-based solutions using Genesys technology to enhance customer care services.

Cloud Engineering

This department oversees the planning, execution, and completion of projects to ensure they align with organizational goals.

Project Management

The Sales and Business Development team at EDCi focuses on identifying and securing new business opportunities, managing client relationships, and ensuring the successful renewal and expansion of existing contracts. The team leverages its expertise in cloud, data center, and wireless services to meet client needs and drive the company's growth.

Sales and Business Development

This department focuses on enhancing processes and workflows to drive efficiency and effectiveness across the organization.

EDCi

Org chart

Teams

Customer Care

Engineering

Cloud Engineering

Project Management

Sales and Business Development

Continuous Improvement

Offices

EDCi

Org chart

Teams

Customer Care

Engineering

Cloud Engineering

Project Management

Sales and Business Development

Continuous Improvement

Offices

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