Jason T.

Jason T. has a diverse range of work experience. Jason started their career as a Student Programmer at Aprima Medical Software, Inc. in 2018. Jason then worked as a Freelance Web Developer, building personal websites for clients using the latest HTML, CSS, and JavaScript technology. In 2019, they joined Voxai Solutions as a Consultant, providing solutions and engineering work for contact center applications. Jason advised and consulted clients such as USPS, Ticketmaster, and DFW International Airport on contact center issues and recommendations. Currently, they are working at EDCi as a Cloud Engineer, where they are responsible for setting up the Cloud Organization and building IVR callflows and bot flows for various businesses. Jason also creates scripts for API calls for monitoring and health check purposes using Python.

Jason T. attended The University of Texas at Dallas from 2015 to 2018, where they obtained a Bachelor of Computer Science degree. Jason also attended Collin College, although the specific dates and field of study are unknown. In terms of additional certifications, Jason obtained the ICCE - Interaction Center Certified Engineer certification from Genesys in May 2022. Jason also obtained the Cloud Certified Partner certification from Genesys in April 2022 and the Genesys Certified Professional (GCP) - CIM 8 Troubleshooting Support certification from Genesys in August 2020.