Scott Schroth

Scott Schroth is an experienced professional with a background in technology support and telecom analysis. Scott served as a Senior I3 Engineer at EDCi from November 2015. Prior to that, they worked at West Corporation from February 2008 to November 2015, holding roles such as SR Telecom Analyst and Technology Support Specialist. In these positions, they provided technical support, troubleshooting, and computer setup for clients, as well as maintaining and testing software installs. Before joining West Corporation, Scott worked at TEKsystems from February 2007 to February 2008 as a Technology Support Specialist, where they handled technical support for field representatives and managed help desk tickets.

Scott Schroth completed their Bachelor's Degree in Computer Science from Lakeland University between 2015 and 2019. Prior to that, they obtained their High School Diploma from Appleton West High School from 1997 to 2001. Scott also has additional certifications including ICCS (Interaction Center Core Specialist), ICHD (Interaction Center Handler Developer), MCDST (Microsoft Certified Desktop Support Technician), and MCP (Microsoft Certified Professional), although the institutions and specific dates of obtaining these certifications are not provided.