Steve Alix is a Senior Solutions Consultant at EDCi, specializing in Genesys Cloud solutions and contact center technology. Previously, Steve held roles at CAP COM Federal Credit Union as a Contact Center Technology Administrator and at Genesys as a Principal Solutions Consultant. With a solid foundation in customer service and IT, Steve has experience in eCommerce and branch operations. Educationally, Steve is pursuing degrees in Computer Information Systems and Business Management Economics with a focus on IT Management.
Location
United States
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