Veronika Shapiro

Veronika Shapiro is an accomplished online content manager and email marketing specialist currently at Eden Gallery since March 2021, where a notable achievement includes a 35.2% increase in the newsletter click rate. Previously, Veronika served as a senior quality control specialist at Karuna, conducting audits in multiple languages to enhance service standards and achieve high customer satisfaction rates. Additional experience includes a role as a senior customer support specialist, providing multilingual consultations and resolving complex issues, as well as teaching English to schoolchildren at IKIDS international cooperation and education join stock company. Veronika holds a Master of Arts in Languages and Cultures of Southeast Asia from the University of Hamburg and a Bachelor's degree in Vietnamese and Chinese philology from Saint Petersburg State University.