Raquel T.

Saas Renewal Manager at Edenred Pay USA

Raquel T. is an experienced professional in product development and operations, currently serving as a Product Development Coordinator at Amber Book since 2023, where responsibilities include documentation, process development, and email management. Prior to this role, Raquel worked at Red Hat from 2018 to 2021 as a SaaS Order Manager, fulfilling software subscription contract orders and ensuring accurate service delivery. Raquel’s earlier experience includes serving as an Operations Associate at Cosentino North America from 2015 to 2018, optimizing communication and order processing, and as a Peer Mentor at Florida SouthWestern State College from 2013 to 2015, assisting students in their academic transition. Raquel is furthering education with a Diploma in Computer Systems Analysis at Coding Temple and has completed various training programs in artificial intelligence.

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