Chevonne Scholte

Chevonne Scholte is an experienced professional currently serving as the Service and Query Management Product Lead and previously held roles as Operational Strategy and Data Lead and Senior Analyst at EDF (UK) since July 2021. Prior experience includes positions at npower from April 2007 to July 2021, culminating as Home and Business Senior Performance Outcome Lead, where Chevonne focused on creating key performance metrics and improving processes to enhance efficiency. Additional roles at npower included Operational Readiness Co-Ordinator, Front Line Manager, Performance Manager, Senior Customer Service Advisor, Quality Analyst, Customer Service Team Manager, and Customer Service Administrator. Chevonne's educational background includes an Advanced Level 7 Diploma in Project Management and an Advanced Level 5 Diploma in Business Analysis from Brentwood School, as well as foundational studies at The Open University and Bell College.