EDGE Business Systems
Katy Watkins has extensive experience in customer service and administrative coordination, currently serving as a Customer Service Coordinator at EDGE Business Systems since May 2015. In this role, Katy is responsible for dispatching service calls, managing supply orders, overseeing parts inventory, handling customer billing and invoicing, and assisting with profitability and contract management. Prior to this position, Katy worked at Standard Office Systems from April 2012 to March 2015 as a CSR and Administrative Services professional, where responsibilities included managing service call assignments, maintaining office supplies, training sales representatives, processing leases, and supporting financial communications with credit companies.
EDGE Business Systems
With more than 105 years of industry experience, EDGE Business Systems is a leading provider of document technology solutions and managed print services to businesses across the United States. Combining award-winning service with the best in office technology, we help our clients achieve maximum productivity. EDGE continues to be nationally recognized on the Inc. 5000 and ENX Magazine’s Elite Dealers lists and rates in the high 90s every month on the Net Promoter Score (NPS) index for customer service. EDGE provides innovative hardware and software solutions that will revolutionize the way your company measures, simplifies, manages and secures its business processes and document technologies. We partner with leading manufacturers to provide you with the best office multifunction copiers and printers, production equipment, wide format printers, scanners, digital displays and interactive boards, and mailing and shipping solutions. Our equipment lets you produce, capture and distribute high-quality content with maximum efficiency and security. Our product lines are diverse and offer a wide variety of options to meet your specific needs. We also know that to achieve the highest levels of productivity, you need more than excellent office products. Organizations need the expertise to leverage their equipment and must know how to get the most from their hardware, software, and documents every day. EDGE Business Systems specializes in helping clients MEASURE, SIMPLIFY, MANAGE, and SECURE their document decisions and processes. Our services and solutions give you access to our document technology experts, who can help you uncover hidden costs, eliminate inefficiencies and much more.