Edge360
Jeremy Jones has a diverse range of work experience spanning multiple industries. Their most recent position was as a Software Engineer Integrator (Tech Lead) at Edge360, where they created an inspiring team environment, oversaw day-to-day operations, and engaged in subsystems design analysis and integration. Jeremy also monitored system performance, diagnosed and troubleshooted technical issues, and provided advanced technical troubleshooting analysis for a PSIM system. Prior to this role, Jeremy worked as a Software Engineer Integrator at Edge360, where they assisted Tier 1 personnel in solving technical problems, provided software installations and repairs, and conducted diagnostic testing.
Before joining Edge360, Jeremy worked at SAIC as a Mobile and Remote Access System Admin, providing in-person, phone, and email support to end-users and ensuring prompt resolution of service requests and incidents. Jeremy also worked at Marymount University as a Support Analyst Intern, where they identified and resolved computer software and hardware problems for users, installed and maintained workstations and peripherals, and repaired computer hardware/software. Additionally, Jeremy has experience in the hospitality industry, having worked as a Floor Supervisor, Bartender, and Server at Bartaco Reston.
Prior to their technical roles, Jeremy gained experience in customer service and support roles at Equinox, West Elm, and Michael Kors, where they held positions such as Front Desk Key Holder & IT Support, Stock Associate, and Stock Associate respectively.
Jeremy Jones attended Marymount University from 2012 to 2016, where they earned a Bachelor's Degree in Information Technology. Jeremy specialized in Cyber Security and Networking during their time at the university.