Paul Minogue has extensive work experience in the field of data science and analytics. In 2015, they started their career as an Audit Intern at EY, where they gained experience in analyzing financial statements and preparing audit leads. In 2016, they became a Data Analyst at EY, where they developed tools to streamline and digitize various stages of financial audits, conducted unstructured data analytics, and implemented predictive modeling techniques. In 2018, they were promoted to the position of Senior Data Analyst at EY, where they led a project to develop a suite of tools for auditors, which received global certification and mandatory usage requirements within the company. In 2019, they joined EdgeTier as the Head of Data Science, where they are responsible for the development of their award-winning monitoring and alerting system for contact centers. Paul coordinates the development, deployment, and scaling of AI micro-services, using NLP techniques to understand customers' contact centers and provide valuable insights.
Paul Minogue completed their bachelor's degree in Industrial Mathematics at Technological University Dublin from 2012 to 2016. Paul then pursued a master's degree in Computing (Data Science Stream) at the same university from 2017 to 2019.
October, 2019 - present