Frank Gu is an experienced Application Support Engineer at Edgio since June 2022, specializing in advanced HTTP and CDN investigations and cross-team collaboration to resolve complex issues. Prior to Edgio, Frank served as a Production Engineer at Yahoo, handling high-priority incidents in CDN infrastructure and deploying custom HTTP rule sets. Frank's career also includes roles as a Senior Support Engineer and NOC Monitoring Engineer at Verizon Media Platform, where troubleshooting and real-time technical support were key responsibilities. Earlier experience as a Telecommunications Engineer at Ericsson involved implementing major wireless systems for leading carriers. Frank began the professional journey as an Integration Engineer at Nortel Networks, focusing on system upgrades. Frank holds a Bachelor's Degree in Computer Science from The University of Texas at Dallas.
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