Monica Brignoli

Monica Brignoli has a diverse work experience spanning over two decades. Monica began their career at IBM as an Analyst in Direct Marketing from April 1996 to September 1997. Following that, they joined Accenture as a Senior Manager in October 1997 and worked there until January 2016. At Accenture, Monica gained extensive experience in managing business transformation projects and outsourcing services across various industries. Monica was responsible for overseeing large teams and managing the P&L of the projects.

In 2016, Monica joined ASSISTENZA CASA S.P.A. as an Operations Director. In this role, they successfully managed a network of 2000 installers and tradesmen, call centers, and operations. Monica demonstrated their ability to lead teams to achieve results, launch new business and processes, and achieve KPIs and cost reductions. Monica held this role until October 2021 and reported directly to the CEO.

Currently, Monica is working at Edison SpA as the Head of Retail Service Delivery. Monica joined the company in January 2020 and has been responsible for delivering value-added services to Edison's customers. Monica'sresponsibilities include managing the network of partners and customer service, as well as overseeing a team of around 40 people.

Monica Brignoli earned their Laurea degree in Business Administration from Università Bocconi, where they studied from 1990 to 1996. Prior to that, they attended Einstein Liceo scientifico from 1985 to 1990, but no degree or field of study information is provided for this period.