Alphonsa Joseph

Alphonsa Joseph is an experienced operations professional currently serving as Assistant Manager - Operations at Editorialist since April 2021, where responsibilities include supervising daily operations and implementing strategic operational plans. Previously, Alphonsa held the position of Senior Operations Associate, excelling in client issue resolution and quality assurance. Additional experience includes roles as Customer Acquisition Executive at Shaze Luxury Retail Pvt. Ltd., where consistent sales targets were achieved, and Business Development Associate at Kan Innovations, focusing on strategic sales initiatives. Early career highlights include positions as Business Development Executive & Production Manager at Designer Watches Pvt. Ltd., managing product timelines and market trends, and Senior Customer Service Representative at Intelenet Global Services, providing customer support for Barclays Bank. Alphonsa holds a Bachelor of Arts degree in Humanities from St. Andrew's College of Arts, Science and Commerce.