Carole Mahoney

Carole Mahoney is an experienced professional with a strong background in member services and business operations. As the Global Head of Member Services at EDM Council since January 2008, Carole leads a dedicated team to enhance member engagement and deliver significant value, while also serving as the Head of Business Operations to ensure seamless operational processes that support global members. Additionally, Carole has been a Business Manager at Financial Introductions Global Limited since September 2002, providing specialized consulting services to firms in the financial markets. Carole's career began at Reuters, where a progressive trajectory in sales and marketing from October 1990 to July 2002 focused on developing the historical and reference data business.