Shiva Safa

Shiva Safa has an extensive work experience spanning over several companies and roles. Shiva started their career in 1991 as a Kindergarten Teacher at Peninsula Daycare Center, where they developed and presented creative lessons, instructed age-appropriate lesson plans, and maintained individual portfolios for students.

In 1996, Shiva Safa moved to Integrated Packaging Assembly Corporation (IPAC) as an Account Manager. Their responsibilities included communicating with production control and manufacturing groups, participating in cross-functional teams, and serving as a liaison between customers and manufacturing.

From 2000 to 2008, they worked at STATS ChipPAC Ltd. as an Account Manager, where they consistently met aggressive revenue growth targets and monitored daily performance to ensure customer and corporate targets were met.

Starting in 2011, Shiva Safa joined XAP Corporation as a Client Success Leader. In this role, they collaborated with education agencies such as Chicago and Denver Public Schools, advocated internally to enhance value for clients, and ensured customer retention through excellent customer service.

Their most recent work experience is with Edmunds, where they have been an Account Manager since 2016. As the lead point of contact for client accounts, Shiva Safa collaborates with internal teams, assists with challenging client requests, and escalates issues when necessary.

Shiva Safa's education history includes pursuing a minor in Business, Management, Marketing, and Related Support Services from San Jose State University. Additionally, Shiva Safa has obtained a Bachelor's degree in Industrial Technology from the same university.