Kaitlynn Shaffer

Kaitlynn Shaffer is currently the Head of Customer Support at Edpuzzle. Kaitlynn has held this position for 2 years and 2 months. Prior to their current role, Kaitlynn worked at DoorDash for 3 years and 7 months in various customer support roles including Support Strategy & Operations Associate, Consumer Experience, Support Strategy & Operations Supervisor, Marketplace Live Ops, Support Strategy & Operations Supervisor, VIP Experience, Market Strategy & Operations, Merchant Team, Team Builder. In their current role, Kaitlynn is responsible for leading Edpuzzle's customer support team and ensuring that Edpuzzle's customers have a positive experience.

The individual named Kaitlynn Shaffer is currently pursuing a professional certificate in project management from UC Berkeley Extension. The program is anticipated to be completed in 2022.

Kaitlynn Shaffer works with a team of customer support representatives to provide assistance to customers who have questions or need help with using the company's products or services.