Ximena Rueda

Customer Excellence Manager at RappiCard México

Ximena Rueda has a diverse work experience spanning several years. Ximena most recently worked at RappiCard México, where they held the positions of Customer Excellence Lead and later Customer Excellence Manager. Prior to this, they worked at advisors S.A.S. as an Associate Consultant, where they were responsible for creating and evaluating processes, analyzing organizational structures, and designing compensation systems. Before that, they worked at Servinformación S.A. as a Sales Account Executive, where they were responsible for the sales strategy of the "Actualizaciones" business unit. Ximena also has experience working at the Colombian Ministry of National Education, Easy Taxi, Samsung Electronics, and Business School - Universidad de los Andes in various roles. Ximena is a proactive and highly skilled professional with expertise in customer excellence, consulting, sales, and program management.

Ximena Rueda's education history includes a Bachelor's degree in Business Administration (B.B.A.) from Universidad de Los Andes, which they obtained from 2010 to 2015. During their time at the same university, they also pursued a Minor in Development Studies from 2013 to 2015. Additionally, they obtained two Master's degrees in Finance, General, one from Universitat de Barcelona and the other from OBS Business School, both completed from 2020 to 2021.

In terms of additional certifications, Ximena Rueda has obtained various certifications throughout their career. Ximena achieved certifications in Climate Finance from the National Planning Department DNP in January 2021, in Objetivos de Desarrollo Sostenible para las Empresas from Universidad de Los Andes in December 2020, in Oportunidades y Riesgos Financieros del Cambio Climático from Universidad de Los Andes in December 2020, and in Objetivos de Desarrollo Sostenible para América Latina y El Caribe from Universidad de Los Andes in November 2020.

Ximena also holds certifications in Results-Based Financing from Philanthropy University obtained in August 2019, in Cultura Organizacional OCC from OCC Solutions obtained in October 2018, and in Compensación Efectiva para la Fuerza Comercial from Cámara de Comercio de Bogotá obtained in October 2017. Furthermore, they have obtained certifications in various other areas such as GIS with ArcGIS Pro from Esri Colombia in March 2017, Tableau Partner Sales Accreditation from Tableau Software in March 2017, and Google Cloud Platform Sales Representative Credential Exam from Google in October 2016.

Lastly, Ximena Rueda has participated in the Harvard Undergraduate Women in Business (HUWIB) program in October 2013 and attended a convention on "Requirements to complete big infrastructure projects in Colombia" at Universidad de Los Andes in 2010. Although Ximena Rueda has a certification in Financial Modeling and Valuation Analyst from Corporate Finance Institute® (CFI), specific information regarding the month and year of completion is not provided.

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Previous companies

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Timeline

  • Customer Excellence Manager

    October, 2022 - present

  • Customer Excellence Lead

    February, 2022