eDreams Odigeo
Christopher S. is an experienced leader in customer experience and quality assurance, currently serving as Head of CX Quality at eDreams ODIGEO, where Christopher drives a global CX Quality Assurance strategy that enhances customer satisfaction and operational efficiency. In previous roles, Christopher has successfully directed large teams at Amazon and CCC – powered by TELUS International, contributing to significant improvements in service quality and accuracy. With a strong background in logistics and military service, including training as a CBRN and logistics specialist in the Bundeswehr, Christopher has consistently demonstrated the ability to manage complex operations and lead high-performing teams.
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eDreams Odigeo
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eDreams Odigeo SA is a Luxembourg-based company principally engaged in the travel and recreational services. The Company is a travel group composed of various brand names, such as eDreams, GO Voyages, Opodo, Travellink, Liligo and Budgetplaces. It offers flights, cruises, car rental, travel insurance, as well as short and long-stay packages. It provides online travel services, including booking of scheduled, charter and low-cost flights, hotels, self-catering accommodation and cruises, traditional and non-traditional package holidays, car hire, train tickets and bus tickets, as well as travel insurance; corporate travel; white-label services, which allow access to various Web platforms; media services, such as targeted advertising, and venture farm to invest in companies with different types of business models and technologies.