Christopher S.

Christopher S. is an experienced leader in customer experience and quality assurance, currently serving as Head of CX Quality at eDreams ODIGEO, where Christopher drives a global CX Quality Assurance strategy that enhances customer satisfaction and operational efficiency. In previous roles, Christopher has successfully directed large teams at Amazon and CCC – powered by TELUS International, contributing to significant improvements in service quality and accuracy. With a strong background in logistics and military service, including training as a CBRN and logistics specialist in the Bundeswehr, Christopher has consistently demonstrated the ability to manage complex operations and lead high-performing teams.