Melody Sanchez Gomez has extensive work experience in various roles and companies. Melody currently holds the position of CX Group Trainer Lead at eDreams ODIGEO since 2022. Prior to this, they worked at Marriott International from 2015 to 2021, where they held several roles including Training Specialist, Quality Assurance Evaluator, Resource Desk Guest Services and Loyalty Representative Agent, Exclusive Services Agent, and Sales and Customer Service Representative. Melody also worked as an Accommodation Assistant at Radisson Blu in 2014 and as a Travel Agent at Viajes Eroski from 2008 to 2013. Additionally, they gained experience as a Business and Administration Trainee at Drastik Shoes S.L. in 2011 and as an International Travel Consultant Trainee at Condor Tour Operator in 2008.
Melody Sanchez Gomez's education history includes a Certificate in Project Management Tools & Concepts from Independent College in 2021, a degree in Learning and Development from the University of Galway from 2020 to 2021, a degree in Supervisory Management from Cork College of FET - Morrison's Island Campus from 2020 to 2021, and a degree in Training & Development from Cork College of FET - Morrison's Island Campus from 2018 to 2019. Melody also holds a degree in Business Management from Galway Technical Institute in 2014. Melody has additional certifications in various areas, including Six Sigma Foundations, Time Management Fundamentals, and IT Service Desk: Management Fundamentals, among others.
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