Sheila Caceres

Customer Engagement Specialist at Educate 360

Sheila Caceres has a robust background in customer engagement and success, currently serving as a Customer Engagement Specialist at Educate 360 since October 2024. Prior to this role, Sheila spent four years as a Customer Success Manager at New Horizons, building on extensive experience accumulated over nearly a decade at New Horizons Computer Learning Centers, where the position of Strategic Engagement and Program Lead was held. Sheila's career in the field commenced at New Horizons CLC | NH Northeast as Operations Manager and Operations Coordinator, followed by an earlier role as an MIS Administrative Assistant at New Horizons CLC-Boston.

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Educate 360

Educate 360 is a family of specialized brands with a joint mission: to help individuals and organizations gain the skills needed to thrive in today’s technology-led and innovation-driven economy. Educate 360 develops integrated solutions across brands to achieve enterprise customers’ learning & development goals in Management & Leadership, Data Science, and IT skills. The Educate 360 family of brands includes: Pierian Training, specialized training in Data Science and Machine Learning. Visit Pierian Training at: www.pieriantraining.com Project Management Academy, specialized training in PMI Certification Prep and Modern Project Management Skills. Visit PMA at www.projectmanagementacademy.net Six Sigma Online, specialized training in Self-paced Six Sigma Certification Prep. Visit SSO at www.sixsigmaonline.org United Training, specialized IT Skills & Certification Prep training, including technical applications, cloud, and cybersecurity. Visit United Training at www.unitedtraining.com Velopi, European-based specialized training in Enterprise Project Management. Visit Velopi at www.velopi.com Watermark Learning, specialized training in Business Analysis and Leadership Skills. Visit Watermark Learning at www.watermarklearning.com Educate 360 partners with organizations to provide flexible training solutions for all team members, from C-suite executives to entry-level staff across training modalities. We offer Private Group Training for 10+ employees seeking virtual or on-site training, discounts on virtual or in-person public training courses, and on-demand training via our Learning Management System. Visit us at www.educate360.com


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51-200

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