Sheila Caceres

Sheila Caceres has a robust background in customer engagement and success, currently serving as a Customer Engagement Specialist at Educate 360 since October 2024. Prior to this role, Sheila spent four years as a Customer Success Manager at New Horizons, building on extensive experience accumulated over nearly a decade at New Horizons Computer Learning Centers, where the position of Strategic Engagement and Program Lead was held. Sheila's career in the field commenced at New Horizons CLC | NH Northeast as Operations Manager and Operations Coordinator, followed by an earlier role as an MIS Administrative Assistant at New Horizons CLC-Boston.