Lena Shifrina

Lena Shifrina has a diverse work experience in the education sector. Lena is currently the General Manager of Higher Education Operations at the Education Centre of Australia. Prior to this, they worked at the International College of Management Sydney (ICMS), where they held the roles of Head of Admissions and Enrolments and Academic Registrar. Lena also worked at OpenLearning as a Partnerships Manager.

In their earlier years, Lena Shifrina worked at Laureate Australia and New Zealand, where they served as a Regional Manager in Hospitality and later as a Manager of International Partner Relations. Their responsibilities included developing and managing partnerships in Asia and Latin America, ensuring compliance and quality assurance, and meeting revenue targets from offshore delivery.

Before that, Lena Shifrina worked at Laureate Hospitality Education as an Admissions Manager and later as an Enrolment Support Manager. In these roles, they oversaw admissions operations, implemented processes and policies, managed relationships with area managers and regional directors, conducted market research, and developed strategies for enrolment growth.

Lena Shifrina's early career also includes a role as a Business Development Manager at the Australian Trade Commission, where they built and maintained relationships with education providers and government agencies in the Russian and CIS markets, developed marketing plans, and provided advice to potential students.

Overall, Lena Shifrina has a strong background in education management, admissions and enrolments, partnerships, and business development.

Lena Shifrina began their education in 1997 at Moscow State Linguistic University, where they pursued a degree in Linguistics and Intercultural Communications. Their focus was on the English and German languages, and they completed their studies in 2002.

In 2013, Lena enrolled at the Glion Institute of Higher Education and embarked on a Postgraduate Diploma program in International Hospitality Management. Lena dedicated herself to this field of study for five years, eventually graduating in 2018.

Continuing their educational journey, Lena joined Torrens University Australia in 2020 to pursue a Master's degree in Counseling Psychology. Their program is set to conclude in 2026.

Additionally, in February 2023, Lena obtained certification in Mental Health First Aid from Mental Health First Aid® Australia.