Karen Stec is a Customer Success Executive with a proven track record in Ed Tech leadership, strategic planning, and large team management. Currently serving as the Executive Director of Business Operations at Education Elements since 2021, Karen previously held the role of Vice President of Engagement Services at Cengage Group from 1999 to 2021. They are dedicated to empowering teams and delivering exceptional customer experiences that drive measurable business outcomes. Currently pursuing a Bachelor of Science degree at Western Michigan University, Karen remains passionate about leveraging customer success as a growth engine for organizations.
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