Bel E.

Bel E. is an accomplished professional with extensive experience in customer support and service management. Currently serving as Support and Professional Services Manager at Education Horizons since January 2024, Bel previously held roles such as National Customer Service Manager at Australian IT Group and IT Service Desk Manager at Bakers Delight. Additional positions include Customer Support Lead at Upland Software and Customer Advocacy Centre Team Lead at Panviva. Bel's career began in 2011 at Salmat as Coles IT Helpdesk Team Leader, with prior roles in IT helpdesk support. In terms of education, Bel holds an ITIL V3 Foundation Certificate from ALC Training and a Certificate IV in Business from Avana Learning, alongside a Cert III in Business Administration from Set Solutions.