Ray Harvey

Ray Harvey has a diverse work experience spanning multiple industries. In their most recent role as a Tech Support Engineer Associate at ENA by Zayo, they provided technical support to customers and monitored the performance of network devices. Prior to that, as a Customer Support Analyst at ENA by Zayo, they actively monitored and ticketed events impacting the company's networks. Before joining ENA by Zayo, Ray worked at the Tennessee Department of Labor & Workforce Development as a Program Specialist II/Supervisor, where they managed a team and handled IT support tasks. They also worked as an Unemployment Claims Agent, assisting with audits and providing information to claimants. Earlier in their career, Ray served as an Inside Sales/Service Representative for the Memphis Grizzlies, maintaining client relationships and handling sales efforts.

Ray Harvey obtained a Bachelor of Science (BS) degree in Education from The University of Memphis, where they studied from 2006 to 2011. In addition, they obtained a certification in CompTIA Network+ from CompTIA in February 2023.