ENA by Zayo
Ray Harvey has a diverse work experience spanning multiple industries. In their most recent role as a Tech Support Engineer Associate at ENA by Zayo, they provided technical support to customers and monitored the performance of network devices. Prior to that, as a Customer Support Analyst at ENA by Zayo, they actively monitored and ticketed events impacting the company's networks. Before joining ENA by Zayo, Ray worked at the Tennessee Department of Labor & Workforce Development as a Program Specialist II/Supervisor, where they managed a team and handled IT support tasks. They also worked as an Unemployment Claims Agent, assisting with audits and providing information to claimants. Earlier in their career, Ray served as an Inside Sales/Service Representative for the Memphis Grizzlies, maintaining client relationships and handling sales efforts.
Ray Harvey obtained a Bachelor of Science (BS) degree in Education from The University of Memphis, where they studied from 2006 to 2011. In addition, they obtained a certification in CompTIA Network+ from CompTIA in February 2023.
ENA by Zayo
ENA provides managed network and communication services to customers in the education, library and government sectors. Their scalable solutions facilitate collaboration, increase productivity and decrease the cost of information management through the convergence of data, voice and video technologies. ENA currently manages multiple statewide anddistrict-wide education and library networks successfully serving over 5,000 end sites, 560 school districts, 230 libraries, more than 2.5 million students, teachers and administrators and more than 6.2 million librarians and patrons.ENA has recently been awarded the statewide Internet access and managed network services contract for the Indiana Department of Education E-Rate Consortia, which serves 350 school corporations, and the Indiana State Library Internet Consortium, which serves 220 library locations. Empowered by their networks, ENA’s customers can focus on what matters most: preparing students, strengthening communities and leading enterprises to excel in the 21st century.