Lorena K. Barreto Quesada

Lorena K. Barreto Quesada's work experience began in 2019 as a Trainee at Kimberly-Clark Professional, where they managed inventory, logistics, and distribution of promotional material. Lorena K. also successfully administered marketing budgets and created and monitored purchase orders.

In 2020, Lorena joined Eficacia S.A. as a Customer Care Analyst for Kimberly-Clark Professional. In this role, they communicated with end customers through the CRM tool, provided follow-up, and offered solutions to their requests. In 2021, they were promoted to Senior Analyst, leading end-user loyalty processes for the Kimberly-Clark Professional client. Lorena K. managed and analyzed databases to ensure compliance with KPIs and implemented strategies based on client needs and expectations.

Most recently, Lorena joined Edvisor in 2022 as a Data Collection Analyst. Their responsibilities include managing and processing information from clients on platforms such as Airtable and HubSpot. Lorena K. also documents prices and promotions and reviews information to maintain quality and meet KPIs.

Lorena K. Barreto Quesada pursued their education in the field of administration and business management. From 2018 to 2020, they attended the Servicio Nacional de Aprendizaje (SENA), where they obtained a Tecnólogo degree in Administration and General Business Management. Continuing their educational journey, Lorena enrolled at the Universidad Nacional Abierta y a Distancia from 2021 to 2023, pursuing a Grado in Administration and Business Management. Their field of study remains focused on administration and general business management throughout their education.