Khalid Basha is a seasoned professional in customer service and operations management, currently serving as Senior Manager - Global Admission at Edvoy since January 2024. Previously, Khalid held the position of Senior Customer Service Manager at Hitachi Payment Services Pvt. Ltd., overseeing operations in Chennai and Mumbai with a team of 50 members. Khalid's extensive experience includes serving as Senior Manager of Customer Service for the US and Canada at Sulekha.com, as well as various leadership roles at Tata Business Support Services Limited, where responsibilities included managing over 200 staff members and optimizing service processes. Earlier in Khalid's career, experience as a Senior Sales Executive at Citi focused on customer relationship management and sales development. Khalid earned a Bachelor of Business Administration from the University of Madras in 2004.
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