Cedrick J. Heard is an experienced Enterprise Sales Engineer at edX, where responsibilities include partnering with customer success and product engineering teams to facilitate over 100 end-to-end integrations, leading a team of sales engineers in delivering numerous integrations monthly. Previously, Cedrick served as a Sales Engineer at Careerist, presenting technical demonstrations and conducting client qualification calls. As Lead Technical Support Liaison at the University of California Office of the President, Cedrick managed technical issues and collaborated with campus IT teams to resolve complex software problems. Earlier roles include Technical Account Manager and Sales Development Representative at Scalable Commerce, contributing significantly to revenue growth. Cedrick holds a Bachelor of Science in Marketing from California Baptist University, a Sales Engineering certification from Careerist, and an Associate of Arts in International/Global Studies from Santa Barbara City College.
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