Erik Petersen II

Erik Petersen II is an experienced IT professional with a strong background in customer support and cybersecurity education. Currently serving as a Customer Support Engineer at Second Front Systems and as a Cyber Security Instructor and TA at edX, Erik has a proven track record of guiding students through comprehensive cybersecurity courses and preparing them for industry certifications. Previous roles include Security Analyst at Anitian, Desktop Engineer at Ascend Federal Credit Union, and Owner of Petersen Custom Gaming, where Erik successfully managed operations and customer relations. With a Bachelor of Science in Network Operations and Security from Western Governors University and additional certifications in cybersecurity from Vanderbilt University, Erik combines technical expertise with a commitment to continuous learning and effective customer service.