Nagy Ahmed is a seasoned professional with extensive experience in technical support and account management. Currently serving as a DDI Support Engineer at EfficientIP since April 2025, Nagy specializes in troubleshooting DNS, DHCP, and IP Address Management issues for enterprise customers. Previously, Nagy held various roles at Spectrum, including Technical Support Specialist and Internet/Voice Support Technician, where complex technical problems were diagnosed and resolved. Earlier professional experience includes being a Key Account Specialist at Hit Promotional Products, a Solutions Specialist at Verizon, and management positions at Sam's Club, showcasing a strong background in customer service, team leadership, and operational management. Nagy holds a Bachelor of Science in Marketing from Commonwealth University-Bloomsburg and further education from St. Petersburg College.
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