Theresa Schilizzi

Theresa Schilizzi is a seasoned client service professional with extensive experience in customer service and operational support across various industries. Currently serving as a Client Service Coordinator at Effy Jewelry, Theresa manages customer service issues related to third-party purchases and oversees CS tickets through an online E-Commerce platform. Previous roles include Customer Service Specialist at UnitedHealthcare Global, where Theresa addressed inquiries from dental providers and members, and Customer Care Specialist at Nordstrom, managing high call volumes and ensuring swift issue resolution. Theresa's background in financial services includes a Senior Associate role at SS&C Technologies, where responsibilities encompassed client onboarding and project management, as well as positions at Citi and Deutsche Bank, focusing on derivatives and administrative operations. With a proven track record in maintaining professional relationships and resolving discrepancies, Theresa demonstrates a strong commitment to customer satisfaction and operational excellence.