Annukka Hejazi is a seasoned professional with extensive experience in solutions consulting and service delivery management. Currently serving as a Senior Solutions Consultant at Efima Oy since November 2017, Annukka specializes in D365 Commerce and D365 SCM. Previous roles include Service Delivery Manager and MS Dynamics AX T&L Consultant at CGI, where responsibilities encompassed coordinating change requests and incidents for various solutions, along with consulting on AX Dynamics. Prior experience includes working as an ERP Specialist MS Dynamics AX at Teleste, focusing on logistics and production support, and as a Material Planner at Johnson Diversey Inc. Annukka holds a Master's degree in Logistics, Materials, and Supply Chain Management from Turku School of Economics and Business Administration.