Diana Vanessa Alba

Diana Vanessa Alba is a seasoned financial and customer service professional with extensive experience in the financial services and insurance industries. Currently serving as a Financial Specialist at Efinancial since February 2011, Diana engages with prospective customers to assess their financial needs and propose tailored service solutions. Previously, as Insurance Sales Manager at SegurAmerica, Diana directed sales distribution and established training programs for representatives. Diana's career also includes supervisory roles in customer service at MedEnvios HealthCare and Platinum Health Plus, where responsibilities included managing call center operations and enhancing team performance. Diana holds a Bachelor’s degree in Finance and International Business and a certification in International Business Management from Universidad Santiago de Cali.