Austin Hurtado

Austin Hurtado is an experienced professional in IT service delivery and customer success, currently serving as Lead Analyst at EFL since September 2023. Prior to this role, Austin held various positions at Innovative NOI, Inc., including Director of Customer Experience and Operations Manager. Austin's background includes significant experience at Jupiter Research, LLC as Supply Chain Manager, where responsibilities encompassed global shipment management, supplier partnerships, and compliance collaboration across multiple departments. Previous roles within Jupiter Research also involved analyzing supply chain health, implementing ERP systems, and training operational staff. Austin graduated from the W. P. Carey School of Business at Arizona State University with a degree in Supply Chain Management and a certificate in International Business Studies.