eFlexervices, Inc.
Kristhele Ducusin has been a Lead Generation Specialist at eFlexervices, Inc. since June 2021, focusing on market research to identify target markets and analyze competitors. Prior roles include List Enhancement Specialist at Upcity, where responsibilities involved data cleansing and standardization, and Customer Service Representative at NTU - Noble Trends Unbound, handling inbound and outbound calls to address customer inquiries and resolve complaints. Additionally, Kristhele worked as a Customer Service Representative at Sitel, providing exceptional service across multiple communication channels. Kristhele holds an undergraduate degree in Information Technology from Baguio College of Technology, studied between 2008 and 2010.
This person is not in any offices
eFlexervices, Inc.
eFlexervices is a 20-year-old business process outsourcing (BPO) company providing exceptional quality and unwavering trust. Our partnership approach to the business allows us to match the right talent to every organization we support. We invest in people to optimize performance and maximize efficiency. We work hard to produce the highest possible results for our partners. Performance is the underlying foundation that drives eFlexervices. We deliver the metrics our partners expect through proper recruitment and heavy investment in the right people. Deep integration within our partners' organizations drives our team to take ownership of their work. This stakeholder mindset pushes higher performance, better quality, and longer retention. Our services include, but are not limited to customer support, customer success, sales support, lead generation support, sales development, HR support, back-office support, marketing support, data entry tasks. The softwares we use include Zendesk, Intercom, Kustomer, Salesforce, Slack, Google Workspace, WebEx, Zoom, MailChimp, Campaign Monitor, ClickUp, Asana, Digital Ocean, Atlassian, LinkedIn Sales Navigator, MixMax, Optimizely, and so many more.