Dan Zhao

Senior System Administrator at eGain

Dan Zhao has a diverse work experience in the IT industry. Dan is currently an IT System Administrator at eGain Corporation, where they are responsible for managing complex IT infrastructure and ensuring maximum uptime and security for all systems. Dan has successfully migrated hundreds of Windows and Linux virtual machines and upgraded the VMware vSphere version, improving performance and reducing downtime.

Prior to their current role, Dan worked as a Senior Systems Engineer at Malwarebytes. In this position, they evaluated, monitored, and enhanced IT infrastructure with a focus on availability, scalability, and security. Dan also acted as an escalation point for troubleshooting advanced systems and network issues, providing excellent service to internal customers and resolving problematic system issues.

Before joining Malwarebytes, Dan served as a System Engineer at SINOSURE, where they implemented, optimized, and maintained VMware virtual infrastructure. Dan also installed, configured, and maintained Linux and Windows servers and designed and implemented Microsoft Hyper-V and Hyper-V failover clusters.

Dan's earlier work experience includes an internship as a System Engineering Intern at Ericsson Inc, where they conducted research and system performance optimization. Dan also worked as a Telecommunications Engineer at the Wireless Research Lab of BUPT, where they developed a TD-LTE simulation platform and conducted research on Inter-Cell Interference Coordination.

Overall, Dan Zhao has a strong background in IT system administration, virtualization, networking, and system optimization. Dan has demonstrated a proven track record in deploying and managing complex IT infrastructure and resolving critical issues.

Dan Zhao holds a Master's degree in Communications and Information System, which they obtained from Beijing University of Posts and Telecommunications from 2010 to 2013. Prior to this, they completed their Bachelor's degree in Telecommunications Engineering from Xidian University, from 2006 to 2010. In addition to their formal education, Dan Zhao has obtained several certifications including VMware Certified Professional 6 Network Virtualization from VMware in November 2017, VMware Certificated Professional 6 Data Center Virtualization from VMware in March 2017, Certification of certified information security professional from the Chinese Information Security Evaluation Center in March 2014, and CCNA from Acme Science in July 2012.

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