Tim Williamson

Enterprise Sales Director at eGain

Tim Williamson has extensive work experience in various sales roles. Tim is currently an Enterprise Sales Director at eGain Corporation, where they are responsible for improving customer experience and growing sales across web, social, and phone channels. Prior to this, they served as a Channel Sales Director and a Sales Director at the same company.

Before joining eGain Corporation, Tim worked as an Area Director at Windstream Enterprise, where they managed and drove direct outside sales and developed sales strategies. Tim was responsible for new logo acquisition in IT consulting, systems integration, and infrastructure support engagements.

Earlier in their career, Tim held roles such as Territory Account Executive at Aspect Software and Territory Sales Manager at Interactive Intelligence (acquired by Genesys). In these roles, they promoted and sold cloud, premise, and hybrid contact center solutions, as well as unified communications services.

Tim also gained valuable sales experience at CDW (Berbee), where they served as an Account Executive II, focusing on advanced technologies. Tim managed sales and support activities for unified communications, virtualization, storage, security, network, and wireless solutions.

Additionally, Tim worked as a Territory Sales Manager at Wire One Communications, where they achieved significant revenue growth and won new accounts in the video conferencing industry. Tim also has experience as an Account Executive at Syntellect, where they honed their skills in sales.

Tim's career started in medical sales, where they gained experience selling capital equipment and diagnostic equipment.

Overall, Tim Williamson has a strong sales background with expertise in customer engagement, unified communications, and technology solutions.

Tim Williamson holds a Bachelor of Science (BS) degree in Industrial Technology from Illinois State University. Tim also obtained minors in Business Administration and Computer Science during their time there. In addition to their degree, Tim has certifications in Commercial and Residential Real Estate from the Arizona School of Real Estate & Business, obtained in October 2018. Tim has acquired various other certifications related to Application Business Relevance, Cisco Certification, VCE (Virtual Computing), Industry Storage Session (EMC, NetApp, IBM, HP), IBM Server and Storage, Cisco Telepresence, F5 LAN/WAN Acceleration, Symantec Storage, and Microsoft Hosted Exchange, although the specific institution and dates of obtaining these certifications are unknown.

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