Tonja Meierhans

Tonja Meierhans is an accomplished professional with extensive experience in strategic initiatives and customer operations. Currently serving as the Director of Strategic Initiatives at Egencia since January 2012, Tonja leads major initiatives, manages stakeholders, and drives organizational transformation to enhance revenue while controlling costs. Previous roles at Egencia include Director of Commercial Operations, where Tonja optimized the company’s B2B service model, and Director of Global Customer Operations, focusing on global alignment and adaptation during significant changes such as the Covid pandemic. Earlier career experiences include positions at Groupon GmbH as Key Account Manager for Travel, and leadership roles in customer service at LUTE Technologies AG, AERTiCKET Gruppe, and Swissair Transport Co Limited.