Mark Mortimer

Mark Mortimer is an experienced technology and customer success executive currently serving as the Sr. Director, Head of Renewals at Egnyte since March 2024. Prior roles include Vice President of Customer Success at Zywave and Vice President Customer Success & Global Head of Renewals at Hyland, where significant contributions included establishing renewal teams and enhancing customer retention strategies. Mortimer's extensive background spans over two decades in various leadership roles at CA Technologies and other organizations, focusing on customer success program management, sales, and renewals. A graduate of Western University with a Bachelor of Arts (Honors) in Geography, and a Business Diploma from Sheridan College, Mortimer brings a comprehensive skill set in business development and strategic customer engagement.