Bruna Righesso is a seasoned customer management professional with extensive experience in various roles across multiple industries. Currently serving as a Customer Manager at EGYM since July 2022, Bruna previously worked at Freeletics as a Customer Engagement Specialist, where responsibilities included managing the Help Center, monitoring online reputation, and supporting diverse multilingual customer inquiries. Prior experience also includes roles at Sitel as a Customer Service Representative, where Bruna contributed to a critical vaccination campaign in Germany, and as a Guest Relations Specialist at Das Graseck, focusing on enhancing customer experiences. Bruna's earlier career featured managing a hostel and reporting on traffic conditions in São Paulo. Educational qualifications include a Human Resources in Hospitality degree from IST-Hochschule für Management and degrees in Communication from Faculdade Cásper Líbero and Pontifícia Universidade Católica do Paraná.
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