Solomon Emmanuel is an experienced IT professional with a robust background in management and technical support. Currently serving as NOC | Help Desk Manager at eHealth Systems Africa since August 2015, Solomon has successfully implemented ITIL best practices and a knowledge base system, which significantly improved incident management efficiency. Previous roles include System Engineer, Project Manager at Guinea and Souhill Energy Services Limited, and various positions at Starcomms Plc., where Solomon demonstrated a strong ability to reduce response times and maintain compliance with industry regulations. Solomon's educational credentials include ongoing MBA studies in Information Technology and Management Information Systems at the University of South Wales, along with a PGD in Information Technology and advanced degrees in Analytical Chemistry and Industrial Chemistry.
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