Zihan Ling

Zihan (Johnson) Ling currently serves as a Senior Data Analyst in Revenue Analytics at eHealth, Inc., where responsibilities include developing a lifetime value (LTV) model for a new product and designing membership KPI metrics alongside an automatic dashboard for monitoring member retention performance. Previously, Zihan held the role of Data Analyst at eHealth, where achievements included forecasting LTV using machine learning, creating an automatic anomaly detection system, and designing the company's first member retention dashboard. Zihan has also gained experience as a Product Analytics Intern at Jam City, a Digital Marketing Intern at PepsiCo, and a Strategy and Business Analytics Intern at CreditEase. In terms of education, Zihan earned a Master of Science in Business Analytics from USC Marshall School of Business and holds dual Bachelor's degrees in Business Economics and Film & Media Studies from UC Irvine.